A guide to the top
Support Software & Products
Coverage of the top Support Software & all other related software & technology with profiles, press releases, articles, events, interviews & career listings.
NEWS
SAP Security Research and Technische Universität Darmstadt Join Forces to Take a Quantum Leap
WALLDORF November 15, 2018 — SAP SE (NYSE: SAP) announced a cooperation between the SAP Security Research organization and the Technische Universität Darmstadt (TU Darmstadt), one of the leading security centers in Germany, to investigate quantum-resistant security technologies for software development processes at SAP. In recent years, significant advancement has been made in quantum computer […]
Oracle Accelerates Data Insights for Retailers with Oracle Digital Assistant
Integration of Core Retail Technology with Conversational AI Powers Targeted and Contextual Offers that Engage Customers and Drive Results Redwood Shores, Calif.—Nov 15, 2018-Enabling retailers to build personalized customer experiences as well as voice-enabled assistants to help employees work smarter and more productively, Oracle Retail solutions are now integrated with Oracle Digital Assistant. Together, these […]
Increased Trading Volumes Sees Manor Fresh Opting for Managed Service EDI From TrueCommerce
COVENTRY and MANCHESTER, England, November 15, 2018 /PRNewswire/ — TrueCommerce, a global provider of trading partner, integration and unified commerce services which connects businesses entire supply chains, announced that Manor Fresh, a leading potato and vegetable supplier has increased efficiency and automated internal processes since their move to TrueCommerce. Manor Fresh is a UK producer […]
Rydoo, the Sodexo Corp-up, Expands Its Global Footprint and Opens Offices in Manila and Lisbon
WARSAW, Poland and MECHELEN, Belgium and PARIS, November 15, 2018 /PRNewswire/ — Rydoo, the all-in-one travel & expense management platform, has today announced the opening of two offices in Manila and Lisbon. Already operating in 63 markets and servicing more than 6500 customers, Rydoo thus continues its expansion in the Asia-Pacific market and strengthens its […]
Salesforce Named a Leader in CRM Suites by Independent Research Firm
SAN FRANCISCO—November 15, 2018—Salesforce [NYSE: CRM], the global leader in CRM, today announced Salesforce was named a leader by Forrester Research in its report, The Forrester Wave™: CRM Suites, Q4 2018. Salesforce received the highest score possible in the category of market presence, as well as the criteria of product strategy, delivery and extensibility ecosystem, […]
Americans Like to Buy Online, But Also Expect In-Store Experiences, SAP Study Says
WALLDORF November 14, 2018 — SAP SE (NYSE: SAP) today announced that seven out of 10 U.S. consumers purchase fashion products online but miss some of the experiences traditional brick-and-mortar retailers provide, such as fitting rooms. These are some of the findings of SAP’s recent Consumer Propensity Study that polled 1,000 American consumers about their […]
Cyta Calls on Oracle to Drive Digital Transformation
Cyprus’ telecommunications leader to implement Oracle’s concept to cash to care solution to speed service launches, and foster agile billing and efficient service fulfillment Redwood Shores, Calif.—Nov 14, 2018-The Cyprus Telecommunications Authority (“Cyta”), the leading provider of integrated electronic communications services in Cyprus, has selected the Oracle Rapid Offer Design and Order Delivery (RODOD) solution […]
‘Launchpad’ Lifts Off At Six Iconic Simon Properties
New platform brings innovation to market faster than ever INDIANAPOLIS, Nov. 14, 2018 /PRNewswire/ — Simon, a global leader in premier shopping, dining, entertainment and mixed-use destinations today announced an exciting new activation showcasing the latest products and trends for shoppers to explore at key locations. ‘Launchpad – A Simon Edit’ is a scalable retail […]
Square Payroll Introduces Benefits Offerings for Small Businesses and their Employees
Follows recent launch of Square Payroll App and nationwide availability of Square Payroll SAN FRANCISCO, NOV 14, 2018 – Square today launched employee benefit offerings within Square Payroll, providing small businesses who use Square Payroll access to quality, affordable benefits like health insurance and retirement savings. Benefits are flexible, easy-to-use, and seamlessly integrate with the […]
SAP Study Shows Residents Are Requesting Digital Transformation in Civic Services
November 13, 2018 BARCELONA — City residents demand smarter innovations when it comes to their government services, but only on the condition their data remains secure and private, according to the global Citizen.e Survey conducted by sentiment research firm sensation.io and SAP SE (NYSE: SAP). The survey was designed to provide insight into how people […]
Amazon Web Services to Open Data Centers in Italy
New AWS Infrastructure Region will arrive in early 2020, enabling customers to run workloads and store data in Italy and serve end-users with even lower latency SEATTLE–(BUSINESS WIRE)–Nov. 13, 2018– Amazon Web Services, Inc. (AWS), an Amazon.com company (NASDAQ: AMZN), today announced it will open an infrastructure region in Italy in early 2020. The AWS […]
Amazon Selects New York City and Northern Virginia for New Headquarters
Amazon to invest $5 billion and create more than 50,000 jobs across the two new headquarters Amazon announces Nashville as new Operations Center of Excellence with more than 5,000 jobs SEATTLE–(BUSINESS WIRE)–Nov. 13, 2018– Amazon (NASDAQ: AMZN) today announced that it has selected New York City and Arlington, Virginia, as the locations for the company’s […]
Zendesk Introduces Sales Force Automation Tool Zendesk Sell
Sell features new capabilities for sales teams and integration with Zendesk Support SAN FRANCISCO – November 13, 2018 – Zendesk, Inc. (NYSE: ZEN) today launched Zendesk Sell, a sales force automation (SFA) tool to enhance productivity, processes, and pipeline visibility for sales teams. Sell stems from Zendesk’s acquisition of FutureSimple Inc., the company behind Base, […]
Zendesk Launches Sunshine, an Open and Flexible CRM Platform
Built on Amazon Web Services, Zendesk Sunshine seamlessly connects and understands customer data—wherever it lives SAN FRANCISCO – November 13, 2018 – Zendesk, Inc. (NYSE: ZEN) today launched Sunshine, an open and flexible customer relationship management (CRM) platform built completely in the public cloud on Amazon Web Services, Inc. (AWS). Zendesk Sunshine enables businesses to […]
Amazon Web Services Launches Second GovCloud Region in the United States
US public sector and regulated commercial customers can run mission-critical workloads with low latency and high availability in new AWS GovCloud (US-East) Region Customers and APN partners actively using AWS GovCloud include: Adobe, Blackboard, Booz Allen Hamilton, Drakontas, Druva, ECS, Enlighten IT, General Electric, General Dynamics Information Technology, the Indiana State Police Department, Infor, JHC […]
Oracle Cloud Unveils New HPC Offerings to Support Mission Critical Workloads
Oracle now provides a complete set of solutions for any high performance computing workload, built to offer the best performance at the lowest cost in the cloud Redwood Shores, Calif.—Nov 12, 2018-Oracle today announced availability of new bare metal Oracle Cloud Infrastructure compute instances to help enterprises run various performance sensitive workloads, such as artificial […]